Privacy Policy

Policy

​

At Riteway Psychiatry Services, we value your trust and are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information when you visit our website or use our services. We are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA), and applicable federal and state privacy laws, including those governing Medicaid and Medicare beneficiaries.

​

​

1. Information We CollectWe may collect the following types of information:a. Personal InformationName, date of birth, address, phone number, and emailInsurance information, including Medicaid/Medicare IDsEmergency contact informationb. Health Information (Protected Health Information – PHI)Medical history, diagnoses, treatment plansMedication history and prescriptionsAppointment records, progress notes, and telehealth visit documentationc. Website Usage DataIP address, browser type, and pages visited (used solely for site improvement and not linked to your PHI)

 

 

2. How We Use Your InformationYour information is used to:Provide high-quality psychiatric and mental health careSchedule appointments and manage your careCoordinate with other healthcare providers and your insurance (including Medicaid and Medicare)Comply with legal and regulatory obligationsImprove website functionality and patient services

 

 

3. Sharing and DisclosureWe do not sell or rent your personal information. Your information may be shared:With other healthcare professionals involved in your careWith your insurance provider to obtain authorization and reimbursement (Medicaid/Medicare)With third-party service providers who support our operations (e.g., billing, EHR systems) under HIPAA-compliant agreementsWhen required by law, court order, or public health reporting

 

 

4. Your RightsAs a patient, you have the right to:Access and request a copy of your health recordsRequest corrections to your health informationRequest restrictions on how we use or share your dataReceive a list of disclosures we’ve made of your PHIFile a complaint if you believe your privacy rights have been violatedTo exercise any of these rights, please contact us using the information below.

 

 

5. Data SecurityWe implement administrative, physical, and technical safeguards to protect your information from unauthorized access or disclosure. All electronic health records and communications are encrypted and stored securely in compliance with HIPAA.

 

 

6. Telehealth and Online ServicesWhen using telehealth or filling out online forms, your information is protected through HIPAA-compliant platforms. Please ensure you are in a private setting to maintain confidentiality during virtual visits.

 

 

7. Cookies and Website TrackingWe use cookies and analytics tools to enhance your experience on our website. These tools do not collect personally identifiable health information.

 

 

8. Updates to This PolicyWe may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with the revised effective date.

 

 

9. Contact Us: If you have any questions about this Privacy Policy or your rights, please contact:Riteway Psychiatry Services

Email: [riteway@psychiatryservices.info]

Phone: [(732) 343-8784 / (848) 893-6347] 

Fax:[ (718) 819-1824]

Mailing Address: [648 e. 233 rd st. bronx NY 10466] / [ 30 knightsbridge road Piscataway NJ 08854 

​